REFUND POLICY

Refund Policy Overview

York Construction Academy is issuing a fee refund within 30 days if student is giving a written notice of cancellation or withdrawal or 30 days if student is issued a written notice of expulsion from YCA.

If student does not meet the admission requirements at the time the program begins, the YCA is required to issue refund of fees within 30 days of the start of the program.

If student does not attend the first 14 days of classes, York Construction Academy can cancel the contract and issue a refund within 45 days of the start of the program.

York Construction Academy reserves the right to retain 20% of the total fees for the program or $500, whichever is less, plus if applicable the fees paid with respect to the portion of the program that has been already delivered.

Only the compulsory fees published on the Service Ontario website or the optional fees approved by the Superintendent are covered by the refund policy. Student must return any goods received under a contract in the same state they were in when supplied within 10 days of withdrawing in order to get credit for them. All refunds must be in Canadian dollars.

York Construction Academy won’t be deducting any money owed by student for other services or non-vocational programs offered by YCA from a refund that student is entitled to for a vocational program.

The same refund policy applies when student withdraws from a program or is expelled from York Construction Academy in accordance with YCA expulsion policy.

Cooling Off Period

Student can cancel a contract within two days of signing it if he delivers a written notice to YCA at the address shown on the contract. Student is entitled to a full refund of fees paid for the program, including any application fee.

Full Refund

In any of the following circumstances, student has a choice of cancelling a contract and making a written request for a full refund of fees paid for a program or accepting the shortcoming and continuing the program with York Construction Academy:

  • Student is expelled from YCA in a manner or for reasons that are not permitted under the YCA expulsion policy

  • YCA collects more than 20% of the total fees for the program to a maximum of $500 before signing a contract with student

  • A total of more than 10% of the program is taught by unqualified instructors

  • YCA, while still operating, discontinues the program before student can complete the program

In addition, student also may seek a full refund if York Construction Academy or its representative makes certain types of untrue statements for the purposes of convincing students to enroll in the program and the statements constitute a fundamental breach of the enrollment contract. The categories of inappropriate statements include: a false or misleading statement, a statement that guarantees admission to or successful completion of the program, employment after graduation or the right to enter Canada or receive a student visa.

If student does not make a request for a full refund within a reasonable time of finding out about the shortcoming, he loses the right to make a claim for a refund. If York Construction Academy charges or collects any compulsory fee that is not published on the Service Ontario website or that is higher than what is published, student is entitled to a full refund of the unpublished fee or the difference in amount between what is published and what was collected. The same applies if YCA charges or collects any optional fee that is not approved by the Superintendent of Private Career Colleges.

Partial Refund Before a Program Begins

Student is entitled to a refund of fees paid for a program, except that YCA is allowed to retain 20% of the total fees for the program or $500, whichever is less if:

  • Student withdraws from the program before it begins;

  • Student does not meet the program’s admission requirements before the program begins; or

  • YCA cancels the contract for the program within 45 days of the start of the program because student does not attend the first 14 days of classes

Partial Refund After a Program Begins

If student withdraws from a program after the program begins, student may be entitled to a refund of fees paid for the program, depending on how much of the program has been delivered by YCA.

York Construction Academy reserves the right to retain 20% of the total fees for the program or $500, whichever is less, plus if applicable the fees paid with respect to the portion of the program that has been already delivered.

For information regarding cancellation of the Enrollment Contract and refunds of fees paid, see sections 25 to 33 of O. Reg. 415/06 made under the Private Career Colleges Act, 2005.